Refund Policy
Refund Eligibility
Refunds are available for items returned within 30 days of purchase in unused, original condition. Once we receive and inspect your return, we will process your refund within 5-7 business days.
Refund Amount
The refund amount will include the product price and any applicable taxes. Original shipping costs are non-refundable unless the return is due to our error or a defective product.
Refund Processing Time
After we receive and approve your return, refunds are typically processed within 5-7 business days. Depending on your financial institution, it may take an additional 3-5 business days for the funds to appear in your account.
Partial Refunds
Partial refunds may be issued for items that show signs of wear, damage, or use beyond normal inspection. The amount of the partial refund will be determined based on the condition of the item.
Non-Refundable Items
Certain items are final sale and non-refundable. These items will be clearly marked as "Final Sale" at the time of purchase. Additionally, items that have been used, damaged, or altered cannot be refunded.
Exchanges
If you would like to exchange an item for a different size or color, please contact us. Exchanges are subject to availability and must be requested within 30 days of purchase.
Defective Products
If you receive a defective or damaged product, we will provide a full refund or replacement at no cost to you. Please contact us within 48 hours with photos of the defect or damage.
Contact Us
For questions about refunds, please contact us at [email protected] or call (123) 456-7890.