Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders are typically shipped within 3-5 business days of purchase. Please note that processing times do not include weekends or holidays.
Shipping Methods
We offer the following shipping options:
- Standard Shipping: 5-7 business days (Free on orders over $50)
- Express Shipping: 2-3 business days ($15)
- Overnight Shipping: 1 business day ($25)
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We ship to all addresses within the continental United States. International shipping is available upon request—please contact us for a quote.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package in real-time on the carrier's website.
Delivery Issues
We are not responsible for packages lost or damaged during shipping once they leave our facility. However, we will work with you and the carrier to resolve any issues. If your package arrives damaged, please contact us within 48 hours with photos of the damage.
International Shipping
For international orders, customers are responsible for any customs duties or taxes. Shipping times may vary by country and are typically 10-21 business days.
Contact Us
If you have any questions about shipping, please contact us at [email protected] or call us at (123) 456-7890.